TERMS & CONDITIONS

These Terms & Conditions apply to your use of the Vanta Quay website and, where relevant, to bookings, enquiries, functions, promotions and services supplied by Vanta Quay. By using our website or making a booking or enquiry, you agree to these terms to the extent applicable. Nothing in these terms excludes, restricts or modifies any right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.

1. About Vanta Quay

Vanta Quay is operated by AAGAZ Group Pty Ltd at Unit 41/15 The Palladio, Mandurah WA 6210.

Vanta Quay operates under Western Australian Liquor Licence No. 606225090226, being a Restaurant Licence. The sale and supply of liquor is subject to the Liquor Control Act 1988 (WA), the conditions of our licence and other applicable requirements.

2. Website information

We aim to keep information on our website accurate and current. Menus, prices, opening hours, availability, events, photographs and other information may change from time to time.

Photographs and descriptions are provided for general information. Presentation, ingredients, serving sizes and availability may vary. If information on the website conflicts with information provided by our staff in relation to current availability or venue operations, please contact us for confirmation.

3. Restaurant bookings

A booking request is not guaranteed until it has been accepted or confirmed by Vanta Quay or our authorised booking provider.

We may contact you about your reservation using the contact details you provide. Please ensure those details are accurate.

Table allocation is at Vanta Quay's discretion and may depend on group size, accessibility requirements, venue configuration, licensed-area restrictions and operational requirements.

Separate cancellation, deposit, no-show or group-booking conditions may apply where they are clearly disclosed to you before or when a booking is made. Our Booking & Cancellation Policy should be read together with these terms.

4. Functions and events

An enquiry about a function or event does not create a confirmed booking. A function is confirmed only when Vanta Quay has expressly accepted the booking and any required deposit, agreement or other stated requirement has been completed.

Function menus, minimum spends, deposits, cancellation terms, areas, capacity, service times and other arrangements may be subject to a separate written function agreement or quotation. Where a separate agreement applies, it prevails to the extent of any inconsistency concerning that function.

5. Prices and payments

Prices displayed by Vanta Quay are in Australian dollars unless otherwise stated.

Prices, menu items and availability may change. Any mandatory fee or surcharge will be disclosed as required by applicable law.

Where payment is processed by a third-party provider, that provider's terms and privacy practices may also apply.

We do not seek to exclude any rights you have under the Australian Consumer Law.

6. Menu availability and substitutions

Menu items and beverages are subject to availability. We may change ingredients, vintages, brands, garnishes or menu items where reasonably necessary because of seasonal availability, supplier changes or operational requirements.

If a material substitution affects an allergy or dietary requirement that you have brought to our attention, please speak with our staff before ordering or consuming the item.

7. Allergies and dietary requirements

Guests should inform Vanta Quay staff directly of allergies, intolerances and important dietary requirements before ordering. Information entered in an online booking or enquiry form should not be relied upon as the sole method of communicating a serious allergy.

We take reasonable care when responding to dietary requests. However, our kitchen and service areas handle multiple ingredients and allergens and we cannot promise an allergen-free environment. Please discuss any serious allergy with staff so we can explain what can reasonably be accommodated.

8. Liquor service and responsible service

Vanta Quay is a licensed premises. Liquor is supplied only in accordance with applicable Western Australian liquor laws and the conditions of our licence.

Under Vanta Quay's current Restaurant Licence, liquor is authorised for consumption on the licensed premises ancillary to a meal supplied by the licensee and eaten on the licensed premises. The sale of packaged liquor for consumption off the licensed premises is prohibited.

• Vanta Quay may request acceptable evidence of age where required;
• service of alcohol may be refused where required or permitted by law, including in accordance with responsible service obligations;
• guests must comply with reasonable directions from management and staff concerning liquor service, safety and licensed-premises requirements; and
• please enjoy alcohol responsibly.

9. Venue capacity and access

Vanta Quay's current liquor licence permits a maximum of 150 persons on the licensed premises at any one time. Entry, walk-in availability and booking acceptance may therefore be limited even where tables or areas appear physically available.

We may manage entry, seating and movement within the venue to comply with capacity, safety, liquor-licensing and operational requirements.

10. Conduct at the venue

Guests are expected to behave respectfully toward staff, other guests and neighbouring premises. We may refuse entry, refuse service or require a person to leave where permitted by law or reasonably necessary for safety, responsible service, compliance with our licence, prevention of harassment or disruption, or protection of people or property.

Guests must follow lawful and reasonable instructions given by Vanta Quay management or staff.

11. Children and minors

Minors may only enter or remain on licensed premises in circumstances permitted by Western Australian liquor laws and the conditions applying to the venue. Alcohol will not be sold or supplied to persons under 18 years of age.

A parent, guardian or responsible adult remains responsible for supervising children in their care while at the venue.

12. Entertainment and venue conditions

Entertainment and music at Vanta Quay are subject to the conditions of our liquor licence and other applicable approvals. Our current licence requires entertainment or music in the external licensed areas to be background in nature and played at a level that allows normal conversation to occur.

Events, entertainment or advertised programming may be changed or cancelled where reasonably necessary due to operational, licensing, safety or circumstances beyond our reasonable control.

13. Promotions and offers

Promotions, competitions, discounts and special offers may have additional eligibility criteria, dates, exclusions or conditions. Where separate promotional terms are published, those terms apply to the relevant promotion.

Alcohol-related promotions remain subject to responsible service requirements and applicable liquor laws.

14. Gift cards and vouchers

If Vanta Quay issues gift cards, vouchers or promotional credits, any specific terms supplied with them will apply in addition to these Terms & Conditions. Expiry dates and other restrictions will be applied only as permitted by applicable law.

15. Intellectual property

Unless otherwise indicated, website content created for Vanta Quay, including branding, logos, text, graphics, photographs and design elements, is owned by or licensed to AAGAZ Group Pty Ltd and is protected by applicable intellectual-property laws.

You may view the website for personal, non-commercial use. You must not reproduce, commercially exploit, republish or materially modify protected Vanta Quay content without permission, except where permitted by law.

16. Third-party websites and services

Our website may link to third-party booking platforms, maps, social media services, payment providers or other websites. Third-party services are governed by their own terms and privacy policies. Vanta Quay is not responsible for third-party content or services except to the extent responsibility cannot lawfully be excluded.

17. Website availability and security

We may update, suspend or modify the website from time to time. We do not guarantee that the website will always be uninterrupted, error-free or free from technical problems.

You must not misuse the website, attempt unauthorised access, introduce malicious software, interfere with its operation or use it for unlawful purposes.

18. Liability and Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law where that law applies.

To the maximum extent permitted by law, Vanta Quay excludes warranties or liability that may lawfully be excluded. Nothing in these Terms & Conditions is intended to exclude, restrict or modify a consumer guarantee, statutory right or remedy that cannot legally be excluded, restricted or modified.

19. Privacy

Personal information is handled in accordance with the Vanta Quay Privacy Policy. By providing personal information through our website, bookings, enquiries or recruitment forms, you acknowledge that it will be handled as described in that policy and as otherwise permitted or required by law.

20. Changes to these terms

We may update these Terms & Conditions from time to time to reflect changes to our website, services, business operations, licence conditions or legal requirements. The current version will be published on our website with its effective date.

21. Governing law

These Terms & Conditions are governed by the laws of Western Australia and applicable Commonwealth laws of Australia. Subject to any rights that cannot lawfully be limited, disputes concerning these terms are subject to the jurisdiction of the courts and tribunals having jurisdiction in Western Australia.

22. Contact

Vanta Quay
AAGAZ Group Pty Ltd
Unit 41/15 The Palladio, Mandurah WA 6210
Email: admin@vantaquay.com
Phone: 0424 003 264

These terms should be reviewed if Vanta Quay introduces online ordering, delivery, paid ticketed events, gift-card sales, materially different booking/deposit arrangements or changes to its liquor licence.